influence

How to Plan for an Uncertain Future

This is a repost of a piece I published in November, 2020. Given all the uncertainty swirling around so many of us at this time, it seemed to offer some helpful tools to stay grounded during what feels like a hurricane of change. I hope you find it useful. Please leave your suggestions on planning for an uncertain future in the comments below.

Why Feedback Goes Awry and What To Do About It

Have you ever offered unsolicited feedback and had it blow up in your face?

Or spent hours preparing what you wanted to say then had it land badly even though you sugarcoated it?

Or tried time and again to get your point across about how someone’s behavior negatively affected you…only to end up in yet another  “groundhog day” argument?

Altruistic Manipulation?

Before the holiday season is over, I'd like to share a video that left me with mixed feelings. I've always been a big fan of the work of Joseph Grenny and David Maxfield of Vital Smarts, the organization that has given us Crucial ConversationsCrucial ConfrontationsInfluencer and Change Anything. Their work has provided a myriad of powerful tools to improve communication and bring about behavioral change.