accountability

Reframing Accountability

Many of the leaders I work with struggle with holding their people accountable, regardless of what level they are in the organization.  According to a CEO Benchmarking Report, holding people accountable is difficult—even for leaders who head up companies. 18% of the CEOs surveyed cited “holding people accountable” as their biggest weakness. Additionally, 15% struggle with “letting go of underperformers.”

Is this challenging for you, too?

The 4 Best Ways to Get Your People Excited About Doing Their Job

Charlotte’s Conundrum

Charlotte dreads her upcoming meeting. She has to give performance feedback to James, one of her longtime employees. He’s frequently late on project deadlines; each time he has a different—and plausible—explanation. But there’s a pattern affecting his relationships with his co-workers and she has to deal with his behavior.